Privacy Policy

1. Introduction

Premier Collections (trading under New High Limited) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase from us.

We comply with the New Zealand Privacy Act 2020 and the 13 Privacy Principles. By using our website, you agree to this Privacy Policy.

2. What we collect

We collect only the information we need to process your order and provide customer support. This may include:

• Your name, email address, and phone number
• Delivery address and billing address
• Order details, payment reference, and purchase history
• Any messages you send us (including WhatsApp or email enquiries)

3. How we use your information

We use your personal information to:

• Process, fulfil, and deliver your orders
• Communicate with you about your order or appointment
• Provide customer support and respond to enquiries
• Comply with legal and tax obligations in New Zealand

4. We do not share your information

Premier Collections will not share, sell, rent, or disclose your personal information to any other person or organisation, except where required by New Zealand law (for example, to comply with a court order or statutory request).

5. Storage and security

Your information is stored securely through our backend service provider. We use industry-standard measures such as encrypted connections (HTTPS/SSL), access controls, and secure authentication to protect your data from unauthorised access, loss, or misuse.

6. Cookies and analytics

Our website may use essential cookies to keep your cart and session working. We do not use tracking cookies for advertising or sell browsing data to third parties.

7. Access and correction

Under the Privacy Act 2020, you have the right to access the personal information we hold about you and to ask us to correct it if it is inaccurate. To request access or correction, please contact us using the details below.

8. Retention

We keep your information only for as long as necessary to fulfil the purposes described in this policy, or as required by New Zealand law (for example, tax record-keeping).

9. Contact us

If you have any questions about this Privacy Policy or wish to access or correct your personal information, please contact us: